Industry — Insurance

Digital trust for Insurance

Onboard POSPs, sign policy documents at issuance, and process claims digitally — within IRDAI's framework in India and the Central Bank of the UAE's insurance mandate in the UAE.

IRDAI e-InsuranceUIDAI ASP PartnerCBUAE Insurance-RegulatedGDPR-Aligned

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INDUSTRY CHALLENGES

Where the friction shows up

POSP onboarding at scale

KYC, training, and agreement signing for thousands of monthly POSPs; manual processes create backlogs.

Policy document signing delays

Bulk-generated policy documents and endorsements need authorised signing before issuance.

Claims processing delays

Claims forms and settlement letters need signatures at multiple points; paper delays settlement.

IRDAI regulatory compliance

The e-Insurance circular requires electronically signed policy documents and retrievable records.

CAPABILITIES

Platform capabilities for Insurance

Mapped to the underlying solution pillars — click through for full technical detail.

✍️ Digital Signing — Policy Issuance & POSP Agreements

HSM bulk signing for policy document issuance at scale — sign thousands of policy documents per minute with a single corporate certificate. Multiparty workflows for claims settlement documents requiring both insurer and policyholder signatures.

⚡HSM Bulk Policy Signing🔏Aadhaar eSign🔄Multiparty Claims Signing

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Policy Issuance Flow

Policy system generates PDF batch (1,000+ documents)

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HSM bulk signing applies corporate certificate to all documents

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Signed policies delivered to policyholders; DMS updated

🪪 Identity Verification — POSP KYC & Policyholder Verification

Aadhaar OTP and PAN verification for POSP onboarding KYC — complete agent identity verification in under two minutes, with records stored and retrievable for IRDAI inspection.

🪪Aadhaar OTP KYC📋PAN Verification🔍Claimant Identity Check

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POSP Onboarding in 3 Steps

1. Aadhaar OTP verification confirms POSP identity

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2. PAN link verified; POSP agreement sent for Aadhaar eSign

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3. Signed agreement and KYC records stored; POSP activated

🔐 PKI & Certificates — DSC for IRDAI Filings

Class 3 DSC for authorised signatories making IRDAI regulatory submissions, actuarial sign-offs, and MCA filings for insurance holding companies. Centralised DSC management for multi-entity insurance groups.

🏛️IRDAI Filing DSC🔐Class 3 DSC📊Multi-entity Management

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Insurance Group DSC Coverage

Life Insurance Co.

General Insurance Co.

Health Insurance Co.

Holding Entity

REGULATORY DRIVERS

India / UAE / EU, side by side

🇮🇳 India

IRDAI e-Insurance circular, Protection of Policyholders' Interests Regulations

🇦🇪 UAE

Insurance regulated directly by the Central Bank of the UAE since 2020

🇪🇺 EU

GDPR special-category data rules where health/financial risk data is involved

USE CASES

How Insurance organisations deploy the platform

POSP onboarding with eSign

Agent completes KYC and signs distribution agreement digitally, under 3 minutes.

WebSigner

Policy signing at issuance

HSM bulk signing applies the insurer's certificate to every policy document.

Integrated

Claims form signing

Multiparty signing for insurer + policyholder settlement documents.